Revenue Tool

Missed Calls Calculator

See what unanswered calls actually cost you each month — lost appointment revenue plus the lifetime value of the new clients who never called back.

GroomingBoarding

The calculator

What unanswered calls actually cost

Enter your numbers to see the real revenue impact of missed calls at your grooming business — the appointments you lose this month, and the client relationships you never start.

Revenue settings

Average ticket price

Customer lifetime value

What a retained client is worth over the whole relationship.

Call volume

Missed calls per month22

Missed calls that are new customers30%

At 30%, 7 of those 22 calls are first-time clients.

See your monthly impact

Enter your name and email to unlock your personalized results. We will send you a copy of the summary too.

The inputs

Where to find your numbers

Average ticket price

What a typical appointment bills out at. If you run salon and mobile side by side, run the numbers twice — mobile tickets are usually higher.

Customer lifetime value

What a retained client is worth across the whole relationship. A dog on a six-week schedule for three years is worth far more than one groom.

Missed calls per month

Pull this from your phone system or carrier log. Count anything that rang out, hit voicemail, or came in after hours.

New customer rate

The share of missed calls that are first-time clients. These are the expensive ones, because losing them costs the lifetime value, not one appointment.

The math